Conditions shipping Shipping is automatically calculated when you add items to your cart and go to checkout. We send out with Post's A-letters and Norway package. Minimum shipping charge is NOK 29, - Payment Payment via advance or Paypal. You choose how you want to pay when you place your order. Payment by VISA & Mastercard If you do not have Paypal account and wish to pay by VISA or Mastercard, select Paypal as a payment method in checkout and pay the "dont have a Paypal account" in the new window. You will then be redirected to pay with Visa or Mastercard. Correct Use As a customer you are responsible for use of products purchased from us and must arrange to acquire the necessary experience and knowledge to use the goods in a safe and responsible manner. Delivery All shipments are sent by mail to your nearest post office, delivery location. Normal delivery time is approx. one week after we have received confirmation of your order and payment record. If any of the goods are not in stock, delivery time will be approximately 14 days. We reserve the right to cancel orders on the basis of status, etc. for possible errors amount paid or reservations, will of course be refunded / released immediately. complaint If the received goods are faulty or missing at delivery shall promptly and within 14 days from receipt give us message via email firstname.lastname@example.org the absence meant when the product has manufacturing error or not as agreed. The warranty will be severely limited if the problems occur after the product has been used. Lack of knowledge or experience in the use of the product you have purchased, provide no guarantee. Product that has been subjected to hard pull, misuse, improper adjustment, operation contrary to any user manual is not covered advertised the warranty.. If it is determined that the item has a defect, you have the right to have the defect repaired, new product, demand reduction, or termination (reversal) of purchase. The visible damage to the packaging upon receipt content should be checked for damage before leaving the post office / delivery location. Since it is the carrier that is responsible for transport damages. Withdraw As a customer of Høyland Trading you have full exchange and return policy for 14 days from the day you received the goods. The assumption is that the item must be unused and original packaging must be intact. If the original packaging is intact and it has been used, lapses cancellation rights. Using consumer law is the customer's responsibility to cover the return postage. It is also essential that you, the customer makes us aware that you wish to make use of the right of withdrawal. The right of cancellation does not apply to business purchases. Returns form sent as an attachment to order confirmation. Return of goods All goods returned Høyland Trading shall be returned by post in original packaging and be similarly packaged as the goods were received. All returns, except where the item is returned for cancellation period shall be agreed with Høyland Trading before goods are returned. If the return is at Regret is sufficient that Returns form is filled out and attached with the product. Purchase price will be refunded when the item (s) have been received and approved. Packages sent COD to Høyland Trading will not be released. uncollected Unclaimed shipments will be billed NOK 175, - + actual postage and return postage. We note that the real postage in many cases may be significantly higher than the shipping arising out of the order. General For conditions that are not specifically mentioned, the Norwegian law.